FAQ

Frequently Asked Questions

Are pets allowed?

Pets are allowed on the property. We welcome and adore your pets! We allow up to 2 per apartment under 100 lbs. Please call for details on breed restrictions and fees. They must be on a leash at all times, a pet agreement must be completed, and a pet deposit is required. Pets can be off their lease only while in our dog park.

 

 

When is rent due?

Rent is due on the 1st day of each month. If rent is not paid buy the due date of the 3rd at 5:00 pm, resident agrees to pay a late charge of $125.00. Cash payments are not accepted and must be in verified funds if late.

All payments must be enclosed in a sealed envelope with resident’s name and apartment number written on the exterior. Rent payments received after 5:00 p.m. will be credited on the following business day. Cash payments will not be accepted in the Management Office.

 

Can I sublet my apartment?

Residents shall not assign their apartment or sublet any portion of the premises without prior written consent of the Landlord. The lessee must provide a written letter stating his/her address and telephone number to be contacted while the apartment is being subleased, dates of the sublease agreement, and names of the prospective sublessee(s). The prospective sublessee shall complete a rental application and be approved according to the income and application approval standards.

Residents should be aware that lessee shall be held financially responsible for the apartment should the subtenant default on rent or have cause for eviction.

What is the policy relating to multiple lessees?

Unrelated residents sharing an apartment shall each qualify for that apartment based on the following:

Each resident shall have qualifying income equal to 3 times the monthly rental amount. All income or information on funds to pay rent must be verifiable.

 

Any desired change of lessees on the lease must be pre approved by management and a lease amendment executed before the change in lessees must occur.

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What is the policy relating to drug and criminal activity on the property?

Any residents, occupants, guests, family members, or other persons related to or affiliated in any way with the resident shall not engage in any unlawful activity on or around the property. The resident must promptly disclose all such unlawful activity in writing to Building Management so the proper authorities may be notified.

 

What are the noise restrictions?

Residents should not make or permit any disturbing noise in the building. Residents should not do or permit anything to be done that would interfere with the rights, comfort or conveniences of other residents. The period from 10:00 p.m. to 8:00 a.m. is considered quiet courtesy hours. During this period, any activity that generates noise that unreasonably disturbs another resident is prohibited.

 

Can I use a charcoal, gas or wood burning grill?

Cooking or any use of charcoal, gas or wood-burning grills is only permitted in the Garden Courtyard area.

 

What can I put on my balcony?

Balconies should be kept clean and in a neat condition at all times. Building Management reserves the right to require the removal of any items it deems unsightly or offensive or that detract from the exterior appearance of the community. The following are examples of items not permitted on any balcony: barbeques or other fuel-burning cooking devices; antennae, satellite dishes, radio poles and similar devices or equipment; flags and banners; holiday lights, decorations, and other similar décor; hot tubs and spas; umbrellas; sheds, playhouses and similar structures.

Only high-quality patio furniture that is constructed primarily of metal, glass or wood may be stored on terraces.

Nothing should be hung from or attached to any railings, walls.

 

What should I set the temperature at in my apartment when I’m away?

During cold times whenever residents are away, it is required that the thermostat be set in the heating mode with the temperature at a minimum of 65 degrees. If the thermostat is set in the air-conditioning mode, the apartment will not be heated, and experience has shown that water lines are likely to freeze.

 

Should I "air out" my apartment?

Hygienists recommend that homes be "aired out" on a regular basis to avoid the buildup of pollutants. This can be done by opening the hall door when it is extremely cold outside or by cracking open the sliding door or windows for a few minutes with the furnace or air conditioning fan turned on. This should be done whenever the apartment seems stuffy. It is particularly important that this be done during the air conditioning season so that there is not an excessive build-up of humidity.

 

How do I dispose of my trash?

Residents are responsible for the disposal of all trash and rubbish from their apartment to the collection points in each building. Collection points are located around the property.

No furniture, mattresses or vehicle parts are to be left in the trash or recycle areas unless they are fully enclosed within the applicable dumpster or container. Residents are responsible for the disposal of remodeling debris, rugs, furniture, appliances, Christmas trees and other large items. Such items or materials should not be placed in the dumpsters or other trash receptacles.

 

Can Building Management enter my apartment?

Building Management and its duly authorized agents have the right to enter any and all of the apartments, limited common areas and storage units in cases of emergency originating in or threatening such apartments or any other part of the premises, whether or not the residents of the apartment are present at the time.

Keys to each apartment will be maintained and secured in a locked box in the building manager’s office. These keys will be used only when a resident is locked out, to allow authorized visitors access into a resident’s apartment, or if a threat of fire, water damage, or any other condition may adversely affect the common elements or other apartments. For non emergencies, authorized workers may enter an apartment only with permission of the resident or with 24-hours written notice.

No key may be removed from the locked box in the building manager’s office and used for entry, except for purposes noted above, without the consent of the resident. No entry shall be provided to any individual without positive identification being given to Building Management at the time of entry. The person must be listed as a resident, occupant or approved person to enter the apartment.

No resident may install locks in addition to the standard door locks.

 

Where do I park?

Residents will park in their assigned parking spot. If two spaces are needed, you may park in any uncovered spaces. These areas are not assigned and are on a first-come-first-served basis.

Use of a parking space is at the sole risk of the resident. Building Management has no liability to the resident or any other person for any claims, damages or costs (including attorney’s fees) arising from damage, loss, theft of any vehicle or other property (including property of the resident), or injury to or death of any person (including the resident and the resident’s family, agents, employees, visitors, or licensees) arising indirectly out of or in any way in connection with the use of the parking space.

 

Only passenger cars, small trucks and motorcycles are to be parked in the parking spaces. No trailers, mobile homes, trucks over three quarters of a ton, boats, recreational vehicles, buses or commercial vehicles may be left in the parking space unless authorized in writing by Building Management. No motor vehicle, trailer or other vehicle belonging to a resident or guest shall be parked in a way that impedes or prevents ready access to any other resident’s parking space. Vehicles must be parked within the designated parking spaces. Vehicles parked outside the lines or occupying more than one space or blocking traffic will be subject to towing at the resident’s expense.

Residents and guests are to obey the parking regulations posted. No resident shall use or permit any family, guests or other persons to use parking spaces of other residents unless permission from such resident is procured in advance.

All vehicles parked in reserved parking spaces must be highway drivable and currently and properly licensed. Current license plate numbers and vehicle descriptions must be registered with the Building Management office.

Failure to obey all laws, rules and management directives can result in warnings, fines, barreling and towing of the vehicle at the resident’s expense. All fines will be charged to the resident’s account. The resident shall not perform repairs to vehicles on the property or allow them to be performed by others on the property.

Where do my visitors park?

Visitors may park in any of the uncovered parking spots. They may not park in any assigned parking spot at any time.

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